Convergys bags $54 mn renewal deal from healthcare client

Convergys Corp has bagged a renewal for another 30 months on its existing contract with a leading health care provider. Convergys will continue and expand the customer service it currently provides to the client’s extensive network of health care professionals. Convergys estimates the value of the contract to be about $54 million. Convergys is a leader in the healthcare industry, serving nine of Fortune’s top 10 healthcare providers. The company provides comprehensive outsourced business and consumer support functions, as well as services for in-house contact center operations. It employs 75,000 people in 85 customer contact centers across the globe. [Source]